Terms and Conditions

Last updated: October 12, 2026

Please read these terms and conditions carefully before using Our Service.

NSFW content is prohibited. You must not use OmniGen AI to request, generate, upload, store, download, share, distribute, or sell pornography, sexual nudity, sexually explicit material, or other content intended for sexual gratification. See Our NSFW Content Prohibition below.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Service Provider. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 13. The Service Provider does not permit those under 13 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Service Provider. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Third-Party AI Models and Service Nature

OmniGen AI is an independent product and interface ("wrapper") that provides access to a curated set of artificial intelligence models, tools, and APIs developed and operated by third-party providers (collectively, "Third-Party Models"). These Third-Party Models include, without limitation, image, video, and multimodal generation models integrated into the Service from time to time.

You acknowledge and agree that:

Fees, Billing, and Credits

One-Time Payments and Billing Cycle

OmniGen AI sells prepaid credit packages through one-time payments. Each purchase is charged once at checkout. We do not offer subscriptions, recurring billing, automatic renewal, or automatic credit top-ups. There is no monthly or annual billing cycle, and buying credits does not authorize any future charges. To obtain more credits, You must make a separate purchase.

Credit Packages and Prices

Our current credit packages are listed below. All prices are in US dollars (USD), and each package has a 12-month credit validity period.

One-time credit package prices in US dollars
PackageOne-Time Price (USD)CreditsValidity
Trial Pack$9.9080012 months
Starter Pack$19.902,00012 months
Creator Pack$49.906,00012 months
Pro Pack$99.9020,00012 months

See Our Pricing page for current offers. Any applicable taxes, discounts, and the total payable amount are shown at checkout before You pay. Price changes apply to future purchases and do not change the price or credit quantity of a completed purchase.

Credit Use and Expiration

Purchased credits are valid for 12 months, with an expiration date recorded for each order. Credits do not reset or replenish at the beginning of each month. Unused credits remain available until their expiration date, after which they can no longer be used. Purchasing another package does not renew or extend an earlier package's expiration date.

Different image and video models, tools, and generation settings consume different amounts of credits. The applicable credit cost is displayed in the generation interface before You submit a request. Credits are prepaid units for using the Service and cannot be exchanged for cash, except for refunds available under Our Refund Policy or applicable law.

Cancellation and Automatic Renewal

There is no subscription to cancel and no automatic renewal to disable. You may leave checkout before completing payment. After payment, a request to reverse a purchase is handled under Our Refund Policy. Stopping use of the Service does not trigger further charges or automatically refund a completed purchase. You can review Your purchases in My Orders.

Refunds

For an ordinary customer refund request, You must contact [email protected] within 14 days of purchase and have used less than 20% of the credits purchased in the order concerned. This rule also applies to the credit packages advertised at discounted prices on Our Pricing page. Used credits are non-refundable, and approved refunds cover only unused purchased credits. Credits covered by a refund will be removed from Your account. We respond to requests within 2 business days and process approved refunds within 5–10 business days; the time for funds to appear depends on Your payment provider. See Our Refund Policy for the request process and exceptions. Nothing in these Terms limits mandatory refund rights under applicable law.

Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for any prompts, inputs, outputs, and content You generate, upload, store, share, or distribute through the Service ("User Content").

NSFW Content Prohibition

The Service is not an adult-content service. This prohibition applies to all models, tools, APIs, accounts, credit packages, and free or paid features, including text-to-image, image editing, image-to-video, video generation, and face-swap features. It covers prompts, uploaded photos, reference images, video, audio, generated results, and any other User Content.

Prohibited sexual content remains prohibited even if it is lawful in Your jurisdiction, depicts consenting adults, is kept private, or is synthetic, fictional, animated, or AI-generated. Purchasing credits does not provide an exception.

Prohibited Content. You may not use the Service to create, generate, upload, request, solicit, store, download, share, distribute, or sell any of the following:

No Circumvention. You must not bypass or attempt to bypass content moderation or safety controls, including by disguising prompts, manipulating uploads or API requests, disabling safety settings, submitting unapproved models or LoRAs, or using alternate accounts to evade restrictions. An output that passes an automated check does not make prohibited content permissible.

Moderation and Enforcement. We use automated content moderation and may review User Content to investigate suspected violations. We may reject requests, block access to or remove content, restrict features, or suspend or terminate accounts for violations or attempts to evade safety controls. Serious or repeated violations may result in immediate termination. Any refund rights remain subject to applicable law. Moderation-related data processing is described in Our Privacy Policy. We may report unlawful content or conduct to relevant authorities where required or permitted by law.

Reports, Removal Requests, and Appeals. To report prohibited content, request removal of content depicting You, or appeal a moderation decision, contact [email protected]. Include the relevant page URL or task ID and a brief explanation. Do not attach or resend suspected illegal material. We may request information reasonably necessary to investigate and respond to Your request.

Our Content Policy supplements these Terms. Anyone can use Report Content without an account. Our Content Removal Policy explains priority manual review, immediate access restrictions for credible urgent risks, removal, account blocking, refunds for payments associated with confirmed serious prohibited activity, and appeals.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Service Provider.

The Service Provider has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Service Provider shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Service Provider and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.

To the maximum extent permitted by applicable law, in no event shall the Service Provider or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Service Provider or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Service Provider, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Service Provider provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards, or be error-free, or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Service Provider nor any of its providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Service Provider are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Service Provider.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: